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Terms & Conditions

The terms and conditions apply to the use of the teatreebay.co.uk website. By placing an order with us, you are agreeing to accept these terms and conditions (Conditions).

Please note, these Conditions are subject to change at any time and without notice, and it is your responsibility to check these Conditions regularly before ordering products in case there are any changes. If you do not agree with the Conditions set out below, you should not use or access this website. Your use of our website constitutes your agreement to follow and be bound by these Conditions.

If you have any queries relating to the Conditions, please contact the customer care team before placing an order.

 

 General Information

Teatreebay.co.uk is the website of Teatree Bay which is the trading name of Slipstream Fashion Ltd, 63 Toll Gavel, Beverley, HU17 9AA United Kingdom. These Conditions will apply between you and Slipstream Fashion Ltd, when you buy an item from Teatreebay.co.uk.

The Conditions do not affect the rights you may have under any relevant statutory law.

- Your contract for purchases made through teatreebay.co.uk is with Slipstream Fashion Ltd. You represent and agree that all goods ordered by you are for your own private and domestic use only and are not for resale.

- You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.

- You warrant that all details you provide to teatreebay.co.uk for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

- You agree that email can be used as a means of communication, notification and billing between us. Please be advised that we will never ask for personal details or information via email. If you receive an email asking for your personal information, username or password, or payment information, please do not respond and contact our customer care team immediately.

- During the registration process, you must choose a username and password. You are responsible for all actions taken under that username and password and must only purchase from teatreebay.co.uk under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If you think someone else might know it, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you, it is your responsibility to inform Slipstream Fashion Ltd as soon as possible.

- You warrant that you will not use a false name or a known invalid credit card to order. Anyone caught deliberately entering an incorrect or fictitious order, or using a known invalid credit card will be prosecuted to the fullest extent of the law.Slipstream Fashion Ltd reserves the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

- you fail to make payment to us when due;

- or you breach any of these Conditions;

- or when requested by us to do so, you fail to provide within a reasonable time, enough information to enable us to check the accuracy and validity of any information supplied by you, or your identity;

- or we suspect you have engaged, or are about to engage, or are connected to or otherwise have way of being involved in fraudulent or illegal activity on Teatreebay.co.uk

                

Your responsibilities if you break these Conditions;

You agree that if you break these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.

 

Ordering

When placing an order, you agree that any and all information given is accurate and complete.

All orders are subject to acceptance by us and product availability.

For business purposes, each item requested counts as an individual order. Wherever possible, we will attempt to combine multiple orders in one shipment and on one invoice. Due to business requirements, however, orders may be shipped over several days in multiple packages.

Merchandise available for sale changes on a frequent basis. We reserve the right to make changes in our merchandise without notice. Availability information for products is listed on each individual product description. Some of our products may be available only in limited quantities, so we cannot guarantee that a product displayed on a previous visit to our website may still be available when you visit again. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can. If you cannot find an item you saw on a previous visit, please notify our customer care team, and we will let you know whether we can find the item for you. If Teatreebay.co.uk does not have stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be shipped.

We take great care to ensure that all information about our products, including prices, set forth on Teatreebay.co.uk is up-to-date, accurate and reliable. However, there may be occasions when information contained on our site may contain incomplete data, typographical errors, inaccuracies as to merchandise size, price, colour or other matters, or an item that is no longer in stock. We do not warrant that the information accessible via this website is accurate, complete or current. Any errors are unintentional and we apologize if any information on the site is inaccurate. We reserve the right to correct errors and to update product information at any time, including after you have placed your order. We reserve the right to change prices of any product at any time.

No contract for the sale of any product will exist between you and Teatreebay.co.uk until we accept your order by shipping the product to you. The price of any item is not guaranteed until the item has been shipped to you. When this happens, we will confirm our acceptance of your order by sending you an email. If the price of a product you have ordered should change prior to shipment, you will be notified by email that your order has not been accepted by us and will not ship. You may re-order the item at the adjusted price if you wish.

This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times. You must check that all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect. If your order has not been accepted, you will receive an explanatory email from us detailing the reasons why.

 

Payment

Teatreebay.co.uk accept most major credit/debit cards including: VISA and Mastercard. We also accept payment via PayPal.

All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.We will not debit your card until your items are ready for dispatch. Please note for all orders placed with PayPal payment is debited directly at the time of order, before your items are shipped. In the event that the items you have ordered are out of stock, your order will be cancelled and you will be refunded immediately.

 

Delivery

The stated delivery period within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. Please note international shipments may be subject to cross-border inspections by customs authorities.

 

Privacy Policy

We will never ask for personal details via email. If you receive an unsolicited email asking you for your Teatree Bay log in details, please contact our customer care team immediately.

 

Termination

These Conditions are effective unless and until terminated by either party. If, in our sole discretion, we determine that you have failed to abide by any of these Condition, we may terminate your access to our website, upon which termination, you must destroy all materials downloaded or obtained from the site and copies of those materials, whether made under the terms of these Conditions or otherwise.

 

Waiver

No waiver by us of any of these Conditions on any single or multiple occasion(s) shall be construed as a waiver of any preceding or subsequent breach of any of the Conditions.

 

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or another of these Conditions is held to be inapplicable or unenforceable in certain circumstances.

 

Law

 These Conditions shall be governed by and construed in accordance with the laws of England and by using this website you irrevocably submit to the exclusive jurisdiction of the courts of England.