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Privacy Policy

At Teatree Bay (Slipstream Fashion Ltd) we respect your privacy. We have drawn up these brief guidelines so that you know your information is secure. However, Internet technologies are rapidly evolving so these guidelines are subject to change. At Teatree Bay all online purchases take place safely, we accept orders only from web browsers that can use Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers now support this.

 

We ask you to supply the following information during the ordering process:

- Name

- Mailing Address

- Email Address

- Password

- Telephone Number

- Credit Card Details

 

We use this information for the following purposes: 

- to send you the product that you have bought.

- to send email or conventional mail to you, after you have purchased a product and to call you (only) if we have a problem with your order.

- to make it easier for you to shop next time you visit.

 

Updating and Correcting Your Personal Information

You may access and correct your personal information by writing us at:

Teatree Bay

63 Toll Gavel

Beverley

HU17 9AA

Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your personal information if it changes.

 

Your Choice on Collection and Use of Your Information

We may, from time to time, send you electronic mailings, text messages, and other direct communications, regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from Teatree Bay you can send us an e-mail at info@teatreebay.co.uk and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. 

 

The Information We Collect

In general, you can use the application and browse our website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website and to improve the content of our website. In short we use your IP to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our website or with the application, such as ordering a product, entering a contest, connecting via a social network, creating and maintaining a user account, filling out a survey, sending us feedback, we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our website. If you decide to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including post code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our website, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

 

The Way We Use Information

- We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; 
- We must release your address information to the delivery service to deliver products that you ordered; 
- We need to provide order information to third parties that help us provide customer service. 
- We will not give or sell this information to any other company for its use in marketing or solicitation.

 

We may use your personal information for particular purposes such as processing your order or for marketing research and for providing you with the latest product and promotional information and other information that might be useful to you. 

 

Our Commitment to Security of Your Personal Information

We want you to have continuing trust in Teatree Bay and in our products and services and, so we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

In order to most efficiently serve you, credit card transactions are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information  to process your order.

 

If you have questions about your personal data or our privacy policy, please contact us at info@teatreebay.co.uk

 

We may update our privacy policy from time to time. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically